SERVICES /
Service Cloud

Get a faster, smarter, more flexible customer service solution now.  Service Cloud can transform your company’s customer service by solving problems faster on any channel. Radically increase agent productivity, give customers valuable always-on self-service options, and dramatically improve customer satisfaction.

Benefits of Service cloud:

• Increase agent productivity.
• Resolve cases faster.
• Customize and automate any customer service.
• Automatic matching of cases to the agent with the best skill set to solve them.
• Integrate with the most popular CTI systems.
• Monitor and respond faster to customer posts on social media channels.
• Automating common, repetitive, multi-step tasks to resolve customer issues more efficiently.
• Arming agents with critical data about past communications right at their fingertips.
• Track customers’ assets, orders, support history, and more..