Get a faster, smarter, more flexible customer service solution now. Service Cloud can transform your company’s customer service by solving problems faster on any channel. Radically increase agent productivity, give customers valuable always-on self-service options, and dramatically improve customer satisfaction.
Benefits of Service cloud:
- Increase agent productivity.
- Resolve cases faster.
- Customize and automate any customer service.
- Automatic matching of cases to the agent with the best skill set to solve them.
- Integrate with the most popular CTI systems.
- Monitor and respond faster to customer posts on social media channels.
- Automating common, repetitive, multi-step tasks to resolve customer issues more efficiently.
- Arming agents with critical data about past communications right at their fingertips.
- Track customers’ assets, orders, support history, and more..